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What is Arbitration?

Arbitration, a form of alternative dispute resolution (ADR), is a way to resolve disputes outside the courts.


The dispute will be decided by one or more persons (the arbitrators, arbiters or arbitral tribunal), which renders the arbitration award. An arbitration decision or award is legally binding on both sides and enforceable in the courts, unless all parties stipulate that the arbitration process and decision are non-binding.

Arbitration Experience

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Cooper Shattuck is an approved arbitrator and panel member of the highly-selective American Arbitration Association (AAA), the oldest and largest private global provider of alternative dispute resolution services in the world.

Commercial Arbitration

Each year, many millions of business transactions take place. Occasionally, disagreements develop over these business transactions. Many of these disputes are resolved by arbitration, the voluntary submission of a dispute to an impartial person or persons for final and binding determination.

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Construction Industry Arbitration

Each year, many thousands of construction-related transactions take place. Occasionally, disagreements in connection with these transactions develop. Often, these disputes are resolved by arbitration, the voluntary submission of a dispute to a disinterested person or persons for final and binding determination. 

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Consumer Arbitration

Millions of consumer purchases take place each year. Occasionally, these transactions lead to disagreements between consumers and businesses. These disputes can be resolved by arbitration. Arbitration is usually faster and cheaper than going to court.

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Employment Arbitration

Federal and state laws reflecting societal intolerance for certain workplace conduct, as well as court decisions interpreting and applying those statutes, have redefined responsible corporate practice and employee relations. Increasingly, employers and employees face workplace disputes involving alleged wrongful termination, sexual harassment, or discrimination based on race, color, religion, sex, sexual orientation, national origin, age, and disability.


As courts and administrative agencies become less accessible to civil litigants, alternative dispute resolution (ADR) procedures have become more common in contracts of employment, personnel manuals, and employee handbooks as a means of resolving workplace disputes privately, promptly, and economically. Millions of workers are now covered by employment ADR clauses administered by the American Arbitration Association (AAA).

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Labor Arbitration

Every year, labor and management enter into thousands of collective bargaining agreements. Virtually all of these agreements provide for arbitration of unresolved grievances. For decades, the American Arbitration Association (AAA) has been a leading administrator of labor-management disputes.

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International Dispute Arbitration

The International Centre for Dispute Resolution (ICDR) is the international division of the American Arbitration Association (AAA). The ICDR provides dispute resolution services around the world in locations chosen by the parties. ICDR arbitrations and mediations may be conducted in any language chosen by the parties. The ICDR Procedures reflect best international practices that are designed to deliver efficient, economic, and fair proceedings.

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